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                                                                     Shipping and Returns Policy


  • Shipment Processing Time : All orders are processing 1-2 working business days, we are always try our best to dispatch order as quick as we can, we ship worldwide. Shipping delay may happen occasionally, especially during peak shopping season or unexpecting severe weather condition, please understand that shipping delay is out of control, please contact us for solution.


  • Click & Collect: Click and collect available in store and free on all orders , all collection to be collected between 10am to  5.30pm , Tuesday - Saturday. 


  • Shipping Charge: Shipping charge will calculated at checkout, shipping is €3.50 for Republic of Ireland with tracking numbers, free shipping over €70 with Republic of Ireland, €8.50 shipping to Europe and rest of  the world with an post EXPRESS,  free shipping over €150 for all International ,tracking number will be updated once order is sent.


  • Should you wish to exchange or return an item, Silver Fountain accepts all good must be returned unworn in original packaging, in original condition and accompanied by proof of purchase within 21 Days.


  • Refunds will be issued to the original method of payment.

  • Silver Fountain are not responsible for any items lost in transit while being returned to us, the cost of return  postage is the sole responsibility of the buyer. 


  • For hygiene reasons, we regret that we can not accept the return of earrings once the packaging has been opened, unless they are faulty.

  • E-Gift Card Term and Conditions . The E-Gift Card can be redeemed online and in store. The E-Gift Card has no expire date. The-E Gift Card is non refundable and cannot redeemed for cash or apply to any credit card balances.


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